Terms of Service

Last updated: February 2025

Acceptance of Terms

By accessing and using the SouthLight Services website and services, you accept and agree to be bound by the terms and provisions of this agreement.

Description of Services

SouthLight Services provides telecommunications solutions including POTS replacement, VoIP services, and enterprise wireless connectivity. Our services are designed to help businesses modernize their communications infrastructure.

Service Level Agreement

We strive to maintain 99.99% uptime for our services. Detailed service level agreements are provided in individual customer contracts. Emergency services and life-safety systems are subject to additional terms and compliance requirements.

User Responsibilities

Users of our services agree to:

• Provide accurate and complete information
• Maintain the security of account credentials
• Comply with all applicable laws and regulations
• Use services only for lawful purposes
• Not interfere with service operations

Limitation of Liability

SouthLight Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services, except as required by law.

Contact Information

For questions about these Terms of Service, please contact us at legal@southlightservices.com.